Social media-fuelled debate thrives on immediacy and drama: “I’m OUTRAGED!” “who’s dropped the ball on that?” “Someone (obviously not me) should fix that!” “wHy haven’t they fixed it yet?” Sometimes short-term, reactive behaviour is exactly what’s needed. Pretty much...
Alarm bells are sounding regarding the current state of our engineering and construction industry. Industry representative bodies including the Australian Constructors Association (ACA) and Master Builders Association (MBA) are voicing concerns being raised across a...
My favourite subject in the MBA I completed over 20 years ago with UNSW Australian Graduate School of Management was “Managing People”. Loretta O’Donnell, the course convenor, was a specialist in what was a developing field at that time and now commonly referred to as...
What is the connection between poor communication and resilient leadership? It might not be the association you’re expecting. Let me explain with the help of the American Psychological Association (APA) Dictionary of Psychology’s definition of resilience: “Resilience...
One of the first lessons successful consultants learn is that clients don’t care about the time required to produce the design or report: they only care about the outcome, that it’s delivered by the promised time and for the agreed price. One of the stories in “The...
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