One of the first lessons successful consultants learn is that clients don’t care about the time required to produce the design or report: they only care about the outcome, that it’s delivered by the promised time and for the agreed price. One of the stories in “The...
Can you remember the last time you went out for dinner, say for a big night out at a fancy restaurant? Picture you and your partner, arriving at the front door of the restaurant in an Uber (sitting in a police RBT line-up, panicking about losing your drivers’ licence...
The late 20th Century seems a very long time ago when I successfully applied for my first job as a Cadet Engineer with the NSW State Rail Authority (actually it was in 1985). I think back with quite some fondness about the varied experiences I had, initially working...
For well over a decade from my early teens, I played Saturday afternoon club tennis, mostly at Cowells Lane Reserve in Ermington and the North Parramatta courts in competitions managed by the Parramatta-Granville and Districts Hardcourt Tennis Association. As a...
In my experience, many businesses struggle to make referrals, even when they’re in an industry – for example professional services – where good quality referrals are the lifeblood of a successful enterprise. Most experienced professionals are aware of the benefits...
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